Date of establishment: June 28, 2017
Latest date of revision: July 15, 2021

AXXZIA Inc. (hereinafter, “Company”, “us/we/our”) will protect the rights and profit of a subject person in full recognition of social responsibility with respect to the protection of personal information in dealing with planning, manufacture, sales, wholesale of cosmetic product/supplement, and will adhere to regulations in Japan, etc. concerning personal information.
Furthermore, we hereby declare that the Company will construct personal information protection management system to materialize the following policies, and will engage in continuous improvement of such system with the awareness of latest IT technology trend, change in social demands, change in business environment, etc. at all times through the efforts of the entire company.

a) With respect to handling of personal information pertaining to our business, employment of employee, personnel management, etc., we will engage in proper obtainment/use and provision of personal information within the scope of use purpose specified in advance, and will not engage in handling of personal information beyond the scope necessary to achieve the use purpose (use outside of purpose). We will also implement proper measure to achieve such condition.

b) We will adhere to laws and regulations, national guidelines and other regulations concerning handling of personal information.

c) With respect to risks such as unauthorized access to personal information, divulgence of personal information, loss and damage, we will take reasonable safety measures and will inject management resource that matches business circumstance, and will engage in continuous improvement of personal information security system. We will also protect personal information at optimal condition by establishing internal regulations requiring correction of improper matter, etc.

d) We will establish internal regulations that deal with compliant/consultation concerning the handling of personal information, and we will respond to complaint and consultation in a timely and sincere manner.

e) We will review personal information protection management system in a timely and proper manner, and will engage in continuous improvement thereof in consideration of changes in our surrounding environment.

We will cause all officers and employees to have a thorough knowledge regarding these policies, and we will also implement measures so that anyone can obtain these policies at any given time.

AXXZIA Inc.
President Director Taku Dan

1. Name or title of business operator
   AXXZIA Inc.
   
2. Name or occupation title, affiliation and contact information of administrator of personal information protection (or his/her proxy)
   Manager of personal information protection Management department Yasuhito Fukui
   Email：privacy@axxzia.co.jp
3. Use purpose of personal information handled by the Company
   
   • We do not use personal information for any purposes other than those stipulated in the following items.
   • 1) To introduce our products and services to customers
   • 2) To engage in order procedures, confirmation of order content, and changing procedures on behalf of customers
   • 3) To engage in future improvement pertaining to opinion/request toward the Company, and responding to inquiry
     
   • 4) To request customers to provide us with their opinion and review concerning our service
     
   • 5) To send out prize to applicant of campaign, etc.
     
   • 6) To create statistical material categorized per customer attribute (age, address, etc.) for product development and marketing.
     
   • 7) To transmit information, provide/display service that matches the preference of each customer
     
   • 8) To provide service through device/apps. sold/provided by us
     
   • 9) To ship our products
   • 10) To manage information of customer who purchased our products
   • 11) To implement counseling
   • 12) To provide answers to various inquiries and opinions made toward our IR
   • 13) To provide various information concerning status of shareholders, and to carry out policies in order to make a smooth relation with shareholders
     
   • 14) To exercise rights pursuant to relevant laws and regulations such as Companies Act, performance of obligation, and management of shareholders/shares
     
   • 15) To engage in contact/cooperation/negotiation/performance of contract, etc. pertaining to our business divisions in relation to clients
     
   • 16) To engage in personnel management/salary payment/deduction related processing/entering and existing of room control, etc. pertaining to our employees
     
   • 17) To implement provision of information/selection procedure for applicant/contact pertaining to result/procedure before entering the Company relating to our employment
     
   • ※In addition, we may engage in a separate contact to a subject person in advance, and may use it for purposes individually agreed by a subject person
4. Safety control of personal information
   In order to secure accuracy and safety of personal information, we are taking reasonable safety measures pertaining to access control, restriction on carrying out procedures, unauthorized access, divulgence, loss, destruction, alteration, etc. of personal information, and in the event of occurrence of accident relating to personal information such as divulgence, we will take appropriate measures including prevention of recurrence.
   
5. Outsourcing of personal information
   We may outsource work to handle personal information to external business operator within the scope necessary to achieve specified use purpose. In such case, we will engage in proper control and supervision of outsourced party by executing confidentiality agreement with such external business operator. (Outsourced party refers to transporter, printing company to send out direct mail, outsourced company to collect overdue payment of product, etc.)
   
6. Providing personal information to a third party
   
   • We do not provide or disclose personal information to a third party such as other business operator and individual without the permission of a subject person provided, however, that it shall not apply if falling under any of the following items.
   • 1) If consented by a subject person concerning provision of information
     
   • 2) In the case where it is difficult to obtain a consent of a subject person, sending a prior notice to a subject person, or taking similar measure in place of such notice pursuant to the procedures stipulated by laws and regulations, etc.
     
   • 3) In the case where information of officers and shareholders of corporation or other organization included in the information of such corporation or other organization, and in the case of providing information disclosed or publicly announced by a subject person or such corporation or other organization, if notice is made to a subject person or placing it in a condition where easily accessible by a subject person in advance
     
   • 4) In the case of outsourcing work to external business operator within the scope necessary to achieve the specified use purpose pursuant to the provision of the above “Outsourcing of personal information”
     
   • 5) In the case of providing personal information accompanying the succession of business due to merger and other reasons, and if handling such personal information within the scope of use purpose prior to succession
     
   • 6) In the case of joint use of personal information, if joint use is stipulated by an agreement
     
   • 7) If disclosure is required by laws and regulations
     
   • 8) In the case where it is necessary to protect life, body or property of a person, and it is otherwise difficult to obtain the consent of a subject person
     
   • 9) In the case the information is especially necessary for improvement of public health or promotion of sound growth of children, but is difficult to obtain the consent of a subject person.
     
   • 10) When there is a need to cooperate with national institutions, local public organizations, or those who have been entrusted by these organizations to execute duties in line with legal stipulations, amidst situations whereby obtaining the consent of a subject person would create barriers to the execution of these duties.
     
   • 11) In the case of other person excluded from obligation of personal information handling business operator, etc., and personal information in need of consideration disclosed by the provision of personal information protection committee rules, or personal information in need of consideration stipulated by government ordinance
     
   • 12) In the case where it is necessary to cooperate with implementation of work stipulated in laws and regulation by national institution, local public organization or a person entrusted by such institution/organization, if obtaining the consent of a subject person may interfere with implementation of such work
     
   • 13) When using it as statistical information (information that cannot specify a customer)
7. Cookie
   Cookie refers to one of data accumulated in your hard drive including your information. Use of Cookie will not be linked to personally-identifying information on our website. Even if you refuse Cookie, you can still use our website. On our website, Cookie is being used in product detail page and shopping cart. Shopping cart will not operate if you reject Cookie. We do not use Cookie to collect unnecessary information. If you wish to use it in a cart format (not limited to our website), we recommend you to activate Cookie settings in your browser. We do not use Cookie for any purposes other than to display purchase history of cart/yourself, so please active Cookie settings in your browser if you wish to use it in a cart format. Our website contains page that uses such Cookie to collect access log to help improve usability of our website, and for your further convenience to save time from having to input personal information when you revisit our website.
   
8. Procedures to respond to request for disclosure, etc.
   
   • 1) Retained personal data
     If a subject person requests for notice, disclosure, correction of content, addition or deletion, suspension of use, erasure and suspension of provision to a third party concerning use purpose (hereinafter, “disclosure, etc.”) pertaining to retained personal data handled by the Company, please contact the following paragraph 9 “Personal information inquiry counter”.
     
   • 2) Place of request for disclosure, etc.
     Please contact the following paragraph 9 “Personal information inquiry counter” concerning the request for disclosure, etc. If you request for disclosure, etc. concerning your own personal information retained by us, please submit a document prescribed by the Company by entering necessary matters in such document.
     
   • 3) Upon your request for disclosure, etc., we will confirm the identification of a subject person. Depending on the case, we may ask you to mail us the copy of public certificate for confirmation purposes.
     • ※ If you are using a proxy, we will have you submit the letter of proxy for confirmation purposes. Please also note that if you are using proxy, you will need to submit a copy of public certificate for both subject person and proxy. Furthermore, we do not accept any request for disclosure, etc. via telephone, email, FAX, etc., so please submit request through a method such a simplified registered mail where we can obtain the sending record.
   • 4) Among request for disclosure, etc., if request falls under “Use purpose notice” or “Disclosure”, a service fee up to 1,000 yen will be charged. We will contact you separately if the case clearly exceeds such amount.
9. Personal information inquiry counter
   If you have any request, question, complaint, consultation, etc. concerning our handling of personal information and retained personal data, etc., please contact the following “Personal information inquiry counter”.
   
   • AXXZIA Inc. Personal information inquiry counter
   • Shinjuku Sumitomo Building 35F, 2-6-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, 163-0235 Japan
   • Email：privacy@axxzia.co.jp

To further improve protection of your personal information, we may change “Handling of personal information” without a prior notice due to business necessity, enforcement of new laws and regulations, revision of existing laws and regulations, and other reasons. If we make any changes, we will make notice by displaying it on our website. Please confirm the latest content of our website when using our service.

1. Name of the entity
   AXXZIA INC.
   
2. Name or Job title of Chief Privacy Officer, Department and Contact
   Yasuhito Fukui, Chief Privacy Officer, Management Department Email：privacy@axxzia.co.jp
3. Purpose of use of personal data obtained/retained from membership registration form by our company
   Personal data we obtain from the membership registration form will be used under strict control within the scope of the purpose of use outlined below and will not be used for any other purpose.
   
   • To change and delete registered contents
   • To manage transaction (purchase) records
   • To manage points
   • To send email newsletters
   • To check order details
   • To send items
   • To handle inquiries
   • To reply to inquiries
4. Outsourcing to third parties the handling of personal data obtained by our company
   Our company may outsource to a third party the handling of personal data obtained our company.
   
5. Provision of/shared use of personal data obtained by our company with third parties
   Our company will not provide or allow shared use of obtained personal data with third parties except for in the following situations.
   
   • When necessary based on the law
   • When urgently necessary to protect human life, body and property, etc.
   • When the applicant consents
     
6. Safety control for personal data protection
   Our company sets internal rules to protect personal data, makes these rules well known to all employees, provides employees with education to raise their awareness of the rules, and regularly performs audits on compliance.
   We also endeavor to maintain and improve safety control measures necessary for the protection of personal data.
   
7. Provision of personal data to third parties overseas
   When the user uses the service linked up with this service on the e-commerce website provided by our company, personal data will be provided to the corporations mentioned below.
   
   Provider: Shopify Inc. and providers among e-commerce websites that register to “Shopify” with whom the user has agreed to cooperate.
   Data that will be provided: Name, address, phone number, mail address, “Shopify” purchasing data
   Purpose of providing data: To conduct business regarding customer management and commodity sales
   Name of the foreign countries concerned: See here (Privacy policy of provider)
   Information about the system regarding personal data protection in foreign countries concerned: See here
   (Website of Personal Data Protection Commission "Survey of personal data protection systems in foreign countries")
   Information regarding the measures for personal data protection taken by the third party concerned: See here (Details of the provider's safety measures)
8. Procedure for disclosure/correction/suspension of use of personal data
   To request the notification of intended purpose, disclosure, correction of contents, adding or deleting information, suspension of use, or elimination and suspension of provision to a third party of one’s personal data retained by our company, please contact the “Personal Data Inquiry Desk” mentioned below.
   

   AXXZIA Inc.　Personal Data Inquiry Desk
   35F ShinjukuSumitomo Bldg, 2-6-1 Nishi-Shinjuku Shinjuku-ku ,Tokyo, Japan 163-0235
   Email：privacy@axxzia.co.jp

9. When a user does not consent
   If you do not consent to the provision of personal data, please kindly note in advance that the intended purpose cannot be accomplished as mentioned in section 3 above.
   
10. Operation of company website
    On our website, ”cookie” technology may be used to make browsing more convenient for repeat visitors to our website. Although this will record which page on the website a person visited, the personal data cannot be specified and identified unless the user fills in their own personal data on our website.
    If you would prefer not to use cookies, you can refuse the use of cookies by changing your browser settings. In that case, part or all of the service may become unavailable.